Updatrr vs DoubleTick
WhatsApp CRM for Indian SMBs. See how Updatrr compares on features, pricing and Shopify integration.
Quick summary
Purpose-built Shopify automations
DoubleTick is a WhatsApp CRM not specifically designed for Shopify. Updatrr has Shopify cart recovery, COD confirmation and order updates pre-built and ready to enable.
Voice AI calling
Updatrr includes AI voice agents. DoubleTick does not offer voice calling.
Team inbox across WhatsApp + Instagram + Facebook
Updatrr's unified inbox covers all three major social channels. DoubleTick focuses on WhatsApp.
Feature comparison: Updatrr vs DoubleTick
| Feature | Updatrr | DoubleTick |
|---|---|---|
| Native Shopify integration | ✓ | ✕ |
| Abandoned cart recovery | ✓ | ✕ |
| COD confirmation & RTO reduction | ✓ | ✕ |
| Voice AI calling | ✓ | ✕ |
| AI chatbot (no-code) | ✓ | ✓ |
| Unified inbox (WA + IG + FB) | ✓ | ✕ |
| WhatsApp Commerce / catalog selling | ✓ | ✕ |
| Broadcast campaigns | ✓ | ✓ |
| Order & shipment updates | ✓ | ✕ |
| Official WhatsApp Business API | ✓ | ✓ |
| 7-day free trial | ✓ | ✕ |
| India-based support | ✓ | ✓ |
Why merchants switch from DoubleTick to Updatrr
- ✓DoubleTick has: Not Shopify-native
- ✓DoubleTick has: No Voice AI
- ✓DoubleTick has: WhatsApp-only inbox
Pricing: Updatrr vs DoubleTick
DoubleTick starts at ₹2,499/month. Updatrr starts at $19.99/month with a 7-day free trial.
Updatrr — starting at $19.99/month
- ✓ 7-day free trial, no credit card
- ✓ All core automations included
- ✓ WhatsApp + Instagram + Facebook inbox
- ✓ Voice AI calling included
DoubleTick
- ✕ Not Shopify-native
- ✕ No Voice AI
- ✕ WhatsApp-only inbox
“Updatrr recovered 38% of our abandoned carts in the first month. The WhatsApp messages feel personal and our customers actually reply. Best ROI we've had from any Shopify app.”
ASArjun Sharma
Founder, ThreadCo India
Frequently asked questions
Is Updatrr better than DoubleTick for Shopify?▾
Updatrr is built exclusively for Shopify merchants — with native Shopify integration, COD confirmation, Voice AI calling and a unified inbox across WhatsApp, Instagram and Facebook. DoubleTick DoubleTick is a WhatsApp CRM not specifically designed for Shopify. Updatrr has Shopify cart recovery, COD confirmation and order updates pre-built and ready to enable.
Does Updatrr have a free trial?▾
Yes. Updatrr offers a 7-day free trial with full access to all features. No credit card required to get started.
How long does it take to set up Updatrr compared to DoubleTick?▾
Updatrr is a Shopify app — install it from the Shopify App Store and connect your WhatsApp number. Most merchants go live in under 20 minutes with no developer required.
Does Updatrr support COD confirmation and RTO reduction?▾
Yes. COD order confirmation with automated WhatsApp follow-ups and RTO reduction are core features of Updatrr, purpose-built for Indian and Southeast Asian D2C brands.
Ready to switch to Updatrr?
600+ Shopify merchants trust Updatrr. Start your 7-day free trial — no credit card required.