Updatrr vs Gallabox
WhatsApp CRM with team inbox focus. See how Updatrr compares on features, pricing and Shopify integration.
Quick summary
Shopify-native cart recovery and COD confirmation
Gallabox is a WhatsApp CRM. Updatrr is a Shopify app with pre-built automations for cart recovery, COD confirmation and order updates — no custom setup required.
Voice AI calling
Updatrr includes AI voice agents for cart recovery and COD. Gallabox does not have voice calling.
Simpler for Shopify merchants
Gallabox requires more manual configuration for Shopify workflows. Updatrr is plug-and-play from the Shopify App Store.
Feature comparison: Updatrr vs Gallabox
| Feature | Updatrr | Gallabox |
|---|---|---|
| Native Shopify integration | ✓ | ✕ |
| Abandoned cart recovery | ✓ | ✕ |
| COD confirmation & RTO reduction | ✓ | ✕ |
| Voice AI calling | ✓ | ✕ |
| AI chatbot (no-code) | ✓ | ✓ |
| Unified inbox (WA + IG + FB) | ✓ | ✕ |
| WhatsApp Commerce / catalog selling | ✓ | ✕ |
| Broadcast campaigns | ✓ | ✓ |
| Order & shipment updates | ✓ | ✕ |
| Official WhatsApp Business API | ✓ | ✓ |
| 7-day free trial | ✓ | ✕ |
| India-based support | ✓ | ✓ |
Why merchants switch from Gallabox to Updatrr
- ✓Gallabox has: No Voice AI calling
- ✓Gallabox has: Not Shopify-native
- ✓Gallabox has: Manual configuration for Shopify workflows
Pricing: Updatrr vs Gallabox
Gallabox starts at ₹2,399/month. Updatrr starts at $19.99/month with a 7-day free trial.
Updatrr — starting at $19.99/month
- ✓ 7-day free trial, no credit card
- ✓ All core automations included
- ✓ WhatsApp + Instagram + Facebook inbox
- ✓ Voice AI calling included
Gallabox
- ✕ No Voice AI calling
- ✕ Not Shopify-native
- ✕ Manual configuration for Shopify workflows
“The unified inbox is a game changer for our support team. WhatsApp, Instagram and Messenger all in one place — with Shopify order details right there.”
RNRohan Nair
E-Commerce Manager, Nova Lifestyle
Frequently asked questions
Is Updatrr better than Gallabox for Shopify?▾
Updatrr is built exclusively for Shopify merchants — with native Shopify integration, COD confirmation, Voice AI calling and a unified inbox across WhatsApp, Instagram and Facebook. Gallabox Gallabox is a WhatsApp CRM. Updatrr is a Shopify app with pre-built automations for cart recovery, COD confirmation and order updates — no custom setup required.
Does Updatrr have a free trial?▾
Yes. Updatrr offers a 7-day free trial with full access to all features. No credit card required to get started.
How long does it take to set up Updatrr compared to Gallabox?▾
Updatrr is a Shopify app — install it from the Shopify App Store and connect your WhatsApp number. Most merchants go live in under 20 minutes with no developer required.
Does Updatrr support COD confirmation and RTO reduction?▾
Yes. COD order confirmation with automated WhatsApp follow-ups and RTO reduction are core features of Updatrr, purpose-built for Indian and Southeast Asian D2C brands.
Ready to switch to Updatrr?
600+ Shopify merchants trust Updatrr. Start your 7-day free trial — no credit card required.