🤖 AI Chatbot📞 AI Voice CallingNow live on the Pro AI plan →

Official WhatsApp API4.9★ on Shopify

Recover Carts. Confirm COD. Sell on WhatsApp. All Automated.

Updatrr connects your Shopify store to WhatsApp in minutes. Send automated cart reminders, confirm COD orders before shipping, and let AI handle support — so you make more sales with less manual work.

Start 7-day Free Trial →Book a Demo Explore Features

How it works

1Connect Shopify & WhatsApp in one click
2Choose your automations — cart, COD, orders
3Watch messages go out and revenue come in

Used by 2000+ Shopify merchants

Unified Inbox

WhatsApp + Instagram + Messenger

AI Active

Priya

Where is my order?

Rahul

Instagram

Can I buy this in blue?

Ankit

Messenger

Confirm my COD order

AI Suggested Reply

Hi Priya, your order #UP1024 has been shipped and is expected to arrive tomorrow. Here is your tracking link.

2,000+Shopify Merchants

40%Avg Cart Recovery Rate

60%COD Confirmation Rate

4.9★Rating on Shopify

Platform Features

One platform to automate, support and sell

Everything Shopify brands need to convert conversations into revenue and reduce manual work.

🛒

Abandoned Cart Recovery

Send automated WhatsApp reminders and recover lost Shopify sales with smart follow-ups.

🛡️

COD Confirmation

Reduce RTO with multiple COD confirmation reminders and automated customer responses.

📦

Order & Shipment Updates

Keep customers informed with order, shipment and payment notifications on WhatsApp.

🤖

AI Agents & No-Code Chatbot

Resolve customer queries, recommend products and assist shoppers automatically.

💬

WhatsApp Commerce

Let customers browse catalog, place orders in WhatsApp and auto-create orders in Shopify.

📣

Broadcast Campaigns

Send targeted campaigns to Shopify customer segments or upload contacts via CSV.

📥

Unified Team Inbox

Manage WhatsApp, Instagram and Facebook Messenger conversations from one inbox.

📞

Voice AI Agents

AI agents call customers automatically to recover carts and confirm COD orders — 24/7, with personalized voice conversations.

Automated Journeys

Automate the reminders that drive revenue

Trigger the right WhatsApp message at the right moment — from abandoned cart to repeat purchase.

✓Automated Abandoned Cart Reminders

✓Multiple COD Confirmation Reminders

✓Order/Shipment/Payment Updates

✓Review Reminders

✓Repeat Purchase Reminders

✓Broadcast Campaigns & Scheduling

WhatsApp Commerce

Let customers shop inside WhatsApp

Customers can browse your WhatsApp catalog, place orders directly in chat, and Updatrr creates the order in Shopify while collecting payment.

Store Assistant

Online on WhatsApp

Hi! I want to buy running shoes.

Sure, here are our best-selling running shoes from the catalog.

I want AirFlex Pro.

Great. I can create your Shopify order and share payment link.

Unified Team Inbox

One inbox for WhatsApp, Instagram and Messenger

Bring every customer conversation into one shared workspace. See Shopify order context inline, assign chats to teammates, and let AI draft replies — so your team closes conversations faster.

✓WhatsApp, Instagram & Messenger in one view
✓Shopify order context on every conversation
✓Assign chats to team members
✓AI-suggested replies to speed up support
✓Filter by channel, agent or unread status

Try the Inbox Free →

Conversations

WhatsAppInstagramMessenger

Priya S.

Where is my order?

Rahul M.

Can I get this in blue?

14m

Ankit K.

Confirm my COD order

Rahul M.

Shopify Order #UP2198 · ₹1,299

Can I get the Nike Air Max in blue?

Hi Rahul! Yes, blue is in stock. Want me to reserve it?

AI Suggested Reply

Sure! I can update your existing order or create a new one. Which do you prefer?

📞

Voice AI Agent

Cart Recovery

● AI Active

Calling

Priya Sharma

+91 98765*****

0:23

AI Agent Speaking

"Hi Priya! You left ₹1,899 worth of Nike Air Max in your cart. I wanted to check if you were still interested — we can hold your size for the next 2 hours."

Duration: 0:23

Status: Live

Voice AI Agents

AI agents that call your customers automatically

Go beyond messages. Updatrr's Voice AI agents make real phone calls to recover abandoned carts and confirm COD orders — speaking naturally with each customer using their name, products, and order details.

✓Automatic outbound calls for abandoned carts
✓COD order confirmation calls to reduce RTO
✓AI speaks naturally with customer name & product details
✓Choose from multiple AI voice profiles
✓Test calls before going live
✓Full call logs, transcripts, and analytics

Set Up Voice AI →

Merchant Stories

Shopify brands love Updatrr

Real results from merchants who use WhatsApp automation every day.

"Updatrr recovered 38% of our abandoned carts in the first month. The WhatsApp messages feel personal and our customers actually reply. Best ROI we've had from any Shopify app."

Arjun Sharma

Founder, ThreadCo India

"COD confirmation used to be a daily headache. Now Updatrr handles it automatically and our RTO dropped by half. Setup took less than 20 minutes."

Meera Patel

Operations Head, Kasturi Organics

"The unified inbox is a game changer for our support team. WhatsApp, Instagram and Messenger all in one place — with Shopify order details right there. Response time dropped from hours to minutes."

Rohan Nair

E-Commerce Manager, Nova Lifestyle

"We run broadcast campaigns every week to our Shopify segments. The open rates are insane compared to email — 70%+ on WhatsApp. Updatrr made it plug-and-play."

Priya Kapoor

Growth Lead, FemFirst Fashion

FAQ

Frequently asked questions

Everything you need to know before getting started.

Do I need a WhatsApp Business API account to use Updatrr?▾

Updatrr sets up your official WhatsApp Business API number for you as part of onboarding. You do not need a pre-existing API account.

How long does setup take?▾

Most merchants are live within 20–30 minutes. Connect your Shopify store, link your WhatsApp number, and pick your first automation — that is it.

Will WhatsApp messages cost extra beyond the subscription?▾

Yes. WhatsApp charges a per-conversation fee set by Meta. These are billed separately and vary by country. You can view exact rates inside your Updatrr dashboard.

What is the difference between Growth and Pro?▾

Growth covers core automations — cart recovery, COD confirmation, order updates and broadcasts. Pro adds the AI chatbot, WhatsApp Commerce catalog selling, browse reminders, carousel campaigns, and Voice AI Agents.

Is there a free trial?▾

Yes — both plans include a 7-day free trial. No credit card required to install the app from the Shopify App Store.

How does Voice AI pricing work?▾

Voice AI calls are billed per minute and charged from your Updatrr wallet. Test calls are available so you can hear exactly how your AI agent sounds before going live. Wallet top-ups can be done directly from the dashboard.

Pricing