Product Reviews
Judge.me + Updatrr: WhatsApp Review Requests for Shopify
Send post-purchase review requests via WhatsApp through Judge.me's native Updatrr integration — customers respond 3× more than on email.
About this integration
Judge.me is the leading Shopify product reviews app. With the native Updatrr integration enabled in Judge.me settings, review request messages are sent via WhatsApp after order fulfilment — replacing or complementing Judge.me's standard email review requests.
Once enabled in Judge.me's integrations panel, Updatrr receives the review request trigger after every fulfilled order. It sends a personalised WhatsApp message to the customer with a direct link to leave their review — no manual work, no webhook URL to configure.
What you get
- ✓WhatsApp review requests get 3× higher response rates than email
- ✓Native integration — Updatrr is listed in Judge.me's integrations settings
- ✓No manual webhook URL required — just toggle the integration on
- ✓More reviews means better Shopify store SEO and conversion rate
- ✓98% WhatsApp open rate vs ~20% for review request emails
How to set up the Judge.me integration
- 1
Install both apps on Shopify
Make sure both Judge.me and Updatrr are installed on your Shopify store.
- 2
Open Judge.me → Settings → Integrations
In your Judge.me dashboard, navigate to Settings, then click Integrations.
- 3
Find Updatrr and enable the integration
Locate Updatrr in the integrations list and toggle it on. No API key or webhook URL is required — Judge.me handles the connection automatically.
- 4
Configure the review request timing
Set the delay after fulfilment (e.g. 7 days) in Judge.me. The WhatsApp review request will go out at that time via Updatrr.
Frequently asked questions
- Does this replace Judge.me's email review requests?
- You can use both together or WhatsApp only. Judge.me lets you configure which channels to use for review requests.
- Can I customise the WhatsApp review request message?
- Yes. Review request message templates are customisable in the Updatrr dashboard under AI Automation.
- Do I need a specific Judge.me plan for this integration?
- Check Judge.me's current plan page for integration availability. There is no additional cost from Updatrr's side.
Related integrations
Ready to connect Judge.me with WhatsApp?
Install Updatrr on Shopify and set up this integration in under 5 minutes.